Smooth bag, love the custom features - wish it was easier to clean
First, the great parts of the bag - I love that it's made in the US, ability to customize the colors (no one else mixes up my bag for theirs), it's super lightweight and the wheels are so smooth. I travel a lot, so these were all great features! The jury is still out on the double sided nature of the bag. If I were diligent about folding everything extremely neatly every time, it would be ideal. In reality, there are times I'm throwing things into my bag 10 min before leaving for the airport, and then I'm searching around for the straps to connect and need to put the divider pieces in. The downside is that I had to check the bag because I was bringing a large liquid gift to someone and the bag is now VERY dirty! Interestingly the white handles and trim are still nice and clean (nice choice of material), it's just the surface of the bag that has skid marks. My next step is to try to clean with a tennis ball (a trick that I found online), but this reflects scrubbing with a rag and some water.