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FAQs

Does a wide-body carry-on fit on all flights? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

Our larger carry-on sized bag, The Jaunt XL, qualifies as an accepted carry-on on almost all domestic flights. The bag measures 22” H x 16 “ W x 9” D, providing two extra inches of width compared to The Jaunt.

Can my suitcase scratch or dent? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

We know that exploring can get a little messy. Most scuffmarks and dirt can be easily wiped off, but of course, over time, your case might acquire some scratches and marks that are the signs of a life well-traveled.

Can I return a customized piece of luggage? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

Absolutely – the same rules apply as other items

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