- MarkusVerified Buyer12 seconds agoRated 5 out of 5 starsA Traveler's Dream Come True
From the moment I unboxed my Roam luggage, I knew I'd made a smart investment. The sheer quality of the materials is immediately apparent. The polycarbonate shell feels incredibly durable, yet surprisingly lightweight. I opted for the "Brooklyn" carry-on.
Unparalleled Product Quality:
The attention to detail is what truly sets Roam apart. The telescopic handle is sturdy and glides effortlessly, even when the bag is fully packed. The wheels, oh, the wheels! They are whisper-quiet and provide a smooth, 360-degree maneuverability that makes navigating crowded airports a breeze. The interior organization is thoughtfully designed, with ample pockets and compression straps to keep everything neatly in place. I've taken this bag on multiple trips now, and it still looks brand new. It's withstood the rigors of overhead compartments, bumpy cobblestone streets, and everything in between.
Exceptional Customer Service:
Beyond the exceptional product quality, Roam's customer service is truly outstanding. I had a minor inquiry about a missing item in my shipmwnt, and their team responded promptly and thoroughly. They were friendly, knowledgeable, and genuinely eager to help. It's refreshing to experience such personalized and attentive service.
The delivery was also incredibly fast, and the packaging was sleek and protective.
In Conclusion:
Roam luggage is more than just a suitcase; it's a travel companion built to last. The combination of premium materials, thoughtful design, and…
Was this helpful? - Dennis C.Verified Buyer2 weeks agoRated 5 out of 5 starsGreat case and made in the USA!
Used it for the first time this week--great! Rolls exceptionally well and quiet. Amazing how much stuff one can cram into one of these. Well built!
Was this helpful? - Rochelle C.Verified Buyer1 month agoRated 5 out of 5 starsWorth the purchase
I just recently purchased 2 carry-on luggages. One was designed by my son, while my daughter chose the default style in black/tan. I absolutely love the design and maneuverability of the luggages. In the past, I have had problems taking carry-on luggages on certain airlines, such as Flair. This particular airline is strict on dimensions and luggages having to fit within the small constraints. Needless to say, I will no longer have an issue fitting my new luggages into the overhead compartment. As well, these luggages are so lightweight and durable.
Worth the purchase.
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