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The perfect gift for the creative traveler in your life.

Medium Check-In

The Journey

Medium Check-In

The Journey

Primary Color:Pitch Black Icon / Arrow / White / Down Created with Sketch.

Accent Color: None

Icon / Arrow / White / Down Created with Sketch.
Icon / Close Created with Sketch. Select from one of our customized designs to start your ROAM journey. Feel free to purchase or customize even further!

The Journey easily accommodates all the footwear and layers you’ll need for long trips, and won’t tip the scales at the airport.

Rated 4.8 out of 5
5 Reviews

How to Customize

Size & Weight

Simple Customization
2 options + monogram
Full Customization
9 options + monogram

Features Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

Flying with checked baggage can be difficult. Until now, that is. The Journey from ROAM Luggage is your answer. This ultra-lightweight case is incredibly strong because it’s made from 100% virgin U.S. polycarbonate that stands up to the roughest handling.

It includes thoughtful features like a fully integrated TSA-approved lock and a water-resistant zipper, so you can rest assured that your belongings will reach their destination just as you packed them.

Best of all, you can customize your Journey with over 1 million color combinations for the front and back shells, zipper components, carry handle, hubcaps and more, so you’ll have no trouble finding your case amid a sea of identical black bags on the carousel. You can even add a monogram for the ultimate personalized touch.

We hand-assemble our cases right here in the U.S. to your specifications, and we give you a 60-day trial with free returns if it’s not the best suitcase you’ve ever owned. So, go ahead, plan your next trip knowing that the Journey from ROAM will be your favorite travel companion.

Specs Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

• Size: 25.5”h x 18”w x 10”d”
• Ultra-light weight of 7.9 lbs.
• 100% virgin Polycarbonate shell made in USA
• Aircraft-grade aluminum telescoping handle with 4 height settings and ergonomic handle grip
• Water repellent zipper. We use the industry's finest quality water repellent zipper. Please note that due to its waterproofing, it may feel slightly stiffer than other zippers, but it is built to last!
• Fully integrated TSA-approved lock
• Best-in-class ball bearing wheels
• Water-resistant, washable lining fabric
• Interior compression system on both sides with 1 laundry pocket and 2 accessory pockets
• Comfort-molded top and side carry handles
• Interior Volume: 68.8 Liters
• Leather patch on back of case can be embossed with a 3 letter monogram

Front Shell

Back Shell

Zipper

Zipper Binding

Zipper Pull

Stitching

Wheel Hubcaps

Carry Handle

Monogram Patch

Monogram:
Font Style:

$495 Free shipping
and returns

or 4 interest-free payments of $123.75 by

Designed & Built in the USA

The only premium suitcase customized by you and made in the USA.

Unlimited 5-Year Warranty

Endless miles ahead, and no problems in sight. Our warranty's got you covered.

Free Shipping & Returns

From us to you in as early as one day. (That's what the airlines call a quick-turn.)

average rating 4.8 out of 5
Based on 5 reviews
  • 5 Stars
    4 Reviews
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100% of reviewers would recommend this product to a friend
5 Reviews
Rated 5 out of 5
Review posted

Good

Good choice

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Rated 5 out of 5
Review posted

Great Quality and Value

We have purchased both Tumi and Rimowa products over the past ten years. While I have not yet travel tested my new suitcase, I find the quality and price point on it to be exceptional. My only suggestion - expand your sales and shipping to Canada.

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ROAM Luggage

Hi David. We are glad to hear that you are happy with both the quality and price of your ROAM Luggage compared to Tumi and Rimowa. We are actively looking into expanding our shipping internationally. Wishing you safe and happy travels!

Rated 4 out of 5
Review posted

Roam medium travel check

The piece has a lightweight but high quality feel, particularly the wheels an handle system. The interior of the bag has no hanger slots and the fabric does not feel as durable. There are convenient pockets in the interior. The order and fulfillment process was seemless and customizing the piece was simple.

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ROAM Luggage

Hi Michael. Thank you for the feedback and for sharing your concerns about the hanger slots and the interior lining fabric. As of Nov. 2018, we updated the interior system to have a compression system, and we are looking into options for hanger slots in future interior evolutions. The fabric in the interior was chosen for its strength and weight, so although it might feel a little thinner, rest assured that it is just as strong as what competitors use. If you ever have any questions or concerns about your case or our 5-year warranty, please don't hesitate to reach out to our customer service team at bellhop@roamluggage.com or (866) 370-1436. Our team is available Monday - Friday, 9am - 5pm EST.

Rated 5 out of 5
Review posted

At Last

I have been searching for new, lightweight, distinctive (separate from the pack) luggage for some time. When I read about Roam on the Conde Nast blog, I had a feeling I had finally struck gold. I ordered 2 pieces (not customized, however, I actually could have with no return penalty- incredible.) I wanted to see, feel, check it out. The process is very streamlined, communication clear and timely and delivery was quick. I actually ended up going a bit bigger (why it was nice to get a trial opportunity) and then had the fun of customizing my pieces. They arrived in a week, fully customized and I LOVE THEM! Can’t wait to road test with upcoming big travel. Great warranty. Price point is reasonable. I’m a happy camper!

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ROAM Luggage

Hi Mari. Thanks for the kind words, and we are thrilled to hear that you are happy with your ROAM Luggage. Many safe travels!

Rated 5 out of 5
Review posted

So great!

Love my roam! So sturdy and so much lighter than I thought it would be!

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ROAM Luggage

Hi Elliot. We appreciate the positive feedback and are excited to hear that you are pleased with the quality and weight of the case. Many safe travels!

FAQs

How do I customize my suitcase? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

Roam allows you to design your own personalized suitcase from scratch directly on our website here. First select a case size. There, you’ll be able to choose from over 10 different colors and customize everything from the shell color to the zipper pulls to the wheel hub caps. Once you’ve completed that process, we’ll build your piece by hand and ship it out within hours, depending on shipping option selected at checkout.

How do I set or change the number on my TSA lock? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

Keep your belongings secure by setting your ROAM lock code to something you’ll remember: To do this, start by setting the dial to its original factory setting: 0-0-0. Then use a paper clip or other small implement to press down on the reset button until you hear a click. Set your new combination by turning the dials to three numbers of your choosing. To store your new combination, slide the button in the direction of the arrow (toward the dials) until you hear another click. Your new combination is now permanently stored. If you wish to reset the combination again, begin with the dials positioned at the existing combination, then proceed with steps 2 through 6 above. Note that the zipper pulls can only be inserted into the lock if the dials are NOT set to the correct combination.

Which products are carry-on size? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

We currently offer two styles that are carry-on sized: The Jaunt and The Jaunt XL. Our smallest bag, The Jaunt, is 22” H x 14” W x 9” D and weighs only 5.8 lbs., meeting the carry-on size requirements for all major airlines. The Jaunt XL provides two extra inches of width and still weighs only 6.2 lbs., which qualifies it as an accepted carry-on on almost all domestic flights.

How do I know which size is right for me? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

Roam offers a range of sizes for a reason: we want to cover all your potential travels needs, whatever they may be. Whether you are looking for a new carry-on bag or a more spacious option for making yourself at home in any time zone, we have the bag for you. Generally, our smallest carry-on sized bag, The Jaunt, is best for a 2 to 4 day trip, whereas our largest bag, The Globetrotter, can accommodate travel for up to two to three weeks. Given our range of offerings, many customers find that purchasing a set of different sized bags is the best option to suit their various travel needs. For more help choosing the right style, you can take a look at the “See the Collection” page on our website for a side-by-side comparison of each of our products.

Does a wide-body carry-on fit on all flights? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

Our larger carry-on sized bag, The Jaunt XL, qualifies as an accepted carry-on on almost all domestic flights. The bag measures 22” H x 16 “ W x 9” D, providing two extra inches of width compared to The Jaunt.

What is your warranty? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

In the unlikely event that something goes wrong with your luggage, don’t worry— all ROAM suitcases are backed by our comprehensive 5-year warranty. Just return your luggage to our factory and we’ll take care of the rest, either repairing or replacing your suitcase and getting it back to you ASAP. Our 5-year comprehensive warranty covers any non-cosmetic damage that your case might incur, even if it’s from aggressive baggage handlers or a passing truck.

Can my suitcase scratch or dent? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

We know that exploring can get a little messy. Most scuffmarks and dirt can be easily wiped off, but of course, over time, your case might acquire some scratches and marks that are the signs of a life well-traveled.

How do I clean and store my suitcase? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

ROAM suitcases are designed to make your traveling life easier – even the mucky parts. Most scuffmarks and dirt can be easily wiped off with a non-abrasive spray cleaner or a melamine foam sponge (such as Mr. Clean Magic Eraser™). And if something spills inside your suitcase, our water-resistant nylon lining can simply be wiped clean with a mild detergent and water. To store your cases, you may nest the standard carry-on, medium size check and large size check cases for space-saving storage.

How can I get my suitcase monogrammed? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

You can easily add a monogram in a variety of colors for any of our bags. Please select or customize your case, scroll to monogram section on the product page, enter initials and select color. Note, initials will always be capitalized.

Where can I purchase your products? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

You can buy our products online at www.roamluggage.com.

How strong is your suitcase? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

Every component on a ROAM suitcase is hand-selected to be both incredibly durable and lightweight. Our case shells are the only ones extruded and molded in the US from 100% virgin polycarbonate, resulting in a shell that’s both exceptionally lightweight and extremely strong. And unlike most other companies, which apply a thin film to achieve their case color, our polycarbonate is completely saturated with pigment. So our signature colors will never scratch off – no matter how many trips you take together. On top of that, a protective coating gives our zippers a tight seal that keeps your belongings dry, even in the worst conditions— something that most luggage brands overlook, due to the cost.

What is your suitcase made of? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

At ROAM, we believe the best luggage starts with the best components. Our 100% virgin polycarbonate shells are made exclusively for us in US factories, and every other element of a ROAM suitcase is thoughtfully sourced from the most prestigious makers in the world: ball-bearing wheels from Japan, industrial thread from Germany, aircraft-grade aluminum handles from China. Our carry handles are ergonomically designed for an easy, comfortable grip that feels good in your hands. All of these parts are assembled by hand in our workshop in California, under the watchful eye of one of our founders. The result? A suitcase that will endure all of the trials (and miles) that you can throw at it.

How much do your suitcases weigh? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

The first time you pick up your ROAM suitcase, you’ll notice something missing—those extra pounds. That’s because every single component was carefully selected to maximize strength and minimize weight. The exact weights of all of our products are as follows: The Jaunt carry-on: 5.8 lbs. The Jaunt XL wide carry-on: 6.2 lbs. The Journey medium check: 7.9 lbs. The Globetrotter large check: 9 lbs.

Are your suitcases waterproof? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

A protective coating gives our zippers a tight seal that keeps your belongings dry, even in the worst conditions— something that most luggage brands overlook, due to the cost. But this detail can make the difference between a good vacation and a bad one.

How can I compare your products? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

You can find a side-by-side comparison of each of our products on the “See the Collection” page on our website.

What is the status of my order? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

You can easily check the status of your recent purchase by clicking the “Account” icon and entering your order number, found in the email notification you received when your order was shipped.

How much does shipping cost and what methods do you offer? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

We offer free FedEx Ground shipping on all orders shipping within the continental USA that will arrive within 6-10 business days. In a hurry? We offer expedited 3-5 business day shipping for an additional $50, or opt for guaranteed overnight shipping to receive next business day (Mon-Fri) when ordered by 3PM EST for $100. For a more detailed breakdown of our various shipping methods and cost, please take a look at our Shipping & Returns Policy.

How long does it take for my product to ship? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

Every ROAM suitcase is hand-built in our own facility in California— it’s how we’re able to keep such a close eye on every component and ensure the final product is truly the best. After you place your order, our team builds your custom luggage from scratch, which takes 1-3 business days. Once your order is ready to ship, you can expect it to arrive at your door in 1-7 business days with our free UPS Ground shipping option. Should you choose one of our expedited shipping options, your order will be processed within one business day.

How do I change or cancel my order? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

We try to fulfill orders as quickly as possible; that said, please give us a call at (866)-370-1436 (Monday - Friday, 9am - 5pm EST) or send an email to bellhop@roamluggage.com, and we’ll find a good solution. And remember – we offer a 60-day trial period for all orders, so if you don’t agree that ROAM is the best suitcase in the world even after you’ve tried it, you can return your case for free with no questions asked.

Do you ship internationally? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

We currently only ship within the US, but will expand to other countries in the near future.

Do you ship to PO boxes? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

Unfortunately, we’re unable to ship to P.O. boxes at this time.

How does the trial period work? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

We’re sure you’ll love your ROAM luggage just as much as we do, and we want you to be 100% satisfied with your purchase. That’s why we offer a 60-day trial period for all orders— including customized cases. If you don’t agree that ROAM is the best suitcase in the world, you can return your case for free with no questions asked— even if you’ve taken it on a trip or two in the meantime.

What is the return policy? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

Under our 60-day trial period, you can return your case for free with no questions asked – even if you’ve taken it on a trip or two in the meantime. Any fees associated with expedited shipping services are non-refundable, but otherwise, refunds for returns that meet our policy terms will be directly applied to your original form of payment.

Can I return a customized piece of luggage? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

Absolutely – the same rules apply as other items

How do I return or exchange my product? Icon / Plus Created with Sketch. Icon / Minus Created with Sketch.

Ready to begin your return? Visit our Returns Center page (located in footer) to submit your request and receive pre-paid return label. Refunds for returns that meet our policy terms will be applied to your original form of payment. For further assistance, email us at bellhop@roamluggage.com.

The Jaunt

Carry-On

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The Jaunt XL

Wide Carry-On

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The Globetrotter

Large Check-In

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